Refund policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a 30-day return policy.
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Return Window: You have 30 days from the date of receipt to return your items.
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Condition of Returns: Items must be unused, in the original packaging, and in the same condition as when you received them.
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Return Process: To initiate a return, please contact us at hello@everestartstudios.com with your order number and reason for the return.
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Return Shipping: You are responsible for return shipping costs. We recommend using a trackable shipping service to ensure the item reaches us safely.
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Refunds: Once we receive and inspect your returned item, we will issue a refund to your original payment method. Please allow 7-10 business days for the refund to process.